Returns & Refunds
Return & Refund Policy
We want you to be happy with your purchase from MK Apparel. If something doesn’t work out, eligible items may be returned under the policy below.
Returns
Returns are accepted within 30 days of purchase.
To be eligible for a return, merchandise must be:
Unworn and unused Unwashed In its original condition Free of stains, odors, pet hair, or other signs of wear Returned with original tags attached, when applicable
MK Apparel reserves the right to refuse any return that does not meet these conditions.
Proof of purchase may be required.
Refunds
MK Apparel does not issue cash or credit/debit card refunds for returned merchandise.
Approved returns will be refunded in the form of MK Apparel store credit for the amount paid for the returned merchandise.
Store credit may be used toward future eligible purchases from MK Apparel.
Original shipping charges, delivery charges, rush fees, customization charges, and other service fees are non-refundable.
Exchanges
Eligible merchandise may be exchanged for another size, color, or product when available.
If the replacement item costs more than the item being returned, the customer is responsible for the difference. If the replacement item costs less, the remaining balance will be issued as store credit.
Availability of replacement items is not guaranteed.
Final Sale & Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
Custom printed or embroidered merchandise Personalized items, including names, numbers, or other customer-requested customization Special-order merchandise Clearance or final-sale merchandise Gift cards or store credit Items that have been worn, washed, altered, or damaged after purchase
Items decorated specifically for a customer cannot be returned because of incorrect sizing unless the item itself is defective or MK Apparel made an error.
Customers are responsible for reviewing sizes, colors, spelling, names, numbers, and other personalization details before placing an order.
Defective or Incorrect Items
If you receive an incorrect item or believe an item has a manufacturing or decoration defect, please contact MK Apparel as soon as possible.
If MK Apparel determines that an item is defective or that we made an error, we will work with you to replace or correct the item at no additional cost when appropriate.
Normal wear and tear, improper washing or drying, misuse, and damage occurring after the customer receives the item are not considered defects.
Online Order Returns
Online purchases may be returned at the MK Apparel storefront or by mail, provided they meet the requirements of this policy.
Customers returning merchandise by mail are responsible for return shipping costs unless the return is the result of an error by MK Apparel.
We recommend using a shipping method that provides tracking. MK Apparel is not responsible for return packages that are lost or damaged in transit.
Store credit will be issued after the returned merchandise has been received and inspected.
Store Credit
Store credit:
Is issued for the value of eligible returned merchandise Is not redeemable for cash Cannot be transferred or sold Cannot be used to purchase additional gift cards or store credit Order Cancellations
Orders that have not yet been processed or fulfilled may be eligible for cancellation.
Once a custom, personalized, printed, embroidered, or special-order item has entered production, the order cannot be canceled or refunded.
Policy Abuse
MK Apparel reserves the right to limit or refuse returns, exchanges, or store credit in cases of suspected fraud, excessive returns, policy abuse, or other unusual activity.
Questions
If you have questions about a return, exchange, or store credit, please contact MK Apparel before returning your merchandise.